Work Behind a Bar

Terms & Conditions

By accepting the terms of this Course Enrollment Agreement you are warranting that you are the person completing this course.

Customer Service Policy

1. Confidentiality and Privacy

   • We will keep any information (including your account details) in your direct debit request confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
   • We will only disclose information that we have about you:
     • To the extent specifically required by law; or
     • For the purposes of this agreement (including disclosing information in connection with any query or claim).
   • Information provided by you is considered confidential and will not be divulged to any third party, nor will it be sold.

2. By accepting the terms of this Course Enrollment Agreement you are warranting that you are the person completing this course.

3. If for any reason we are unable to fulfill the service described we will notify you within 2 business days

Refund Policy

CLUBS WA refund policy and guidelines:

• Should CLUBS WA cancel a Course for any reason, students enrolled at the time CLUBS WA announces the cancellation will be entitled to a full refund, with no administrative charges or penalties.
• If a candidate withdraws from a Course before the commencement of the Course, full refund of the fees will be made, less 25% of full course fees if at least 7 days notice is given.
• In the case of a participant who wishes to withdraw from a Course or program due to illness or extreme hardship, CLUBS WA may, at its discretion, allow a refund of the fees. The following conditions apply:
  • The person concerned must produce satisfactory evidence of the circumstances of his/her withdrawal, such as medical certificates.
  • The person will forfeit the 25% of full course fees.
  • If a refund has been issued a Statement of Attainment will NOT be granted for any units.

Appeals Process

Clubs WA has an appeals process. You will be given the option of TWO attempts at completing an assessment (if unsuccessful with initial attempt) without incurring further cost. If you wish, you may ask for a different assessor to evaluate your evidence.

If, after re-assessment, you are still not satisfied, further steps can be taken. For full details ask to see the complete Appeals Policy. The appeals process must begin within 10 Days of  you being informed of the assessment decision.

Terms and Conditions

1. I give consent to CLUBS WA to make any inquiries necessary to verify the information disclosed in this application.

2. By accepting these terms I agree to pay the Course fees for the Course by the payment method I have selected under this Course Enrollment Agreement. Upon receipt of the Course Fee as determined in my Course enrollment agreement, CLUBS WA agrees to:

   • Assess and provide feedback on submitted assessment tasks;
   • Provide certification of your successful completion if applicable.

3. I understand that once commenced my Course is non-transferable.

4. I understand that I will receive a tax invoice once my Course enrollment has been processed and payment approved.

5. CLUBS WA will not issue a Certificate/Statement of Attainment until course fees are paid in full

Transaction Currency

All transactions are processed in Australian Dollars (AUD)